Privacy Policy

Privacy Policy Last Updated: September 11, 2026 Lucky Mushroom respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Lucky Mushroom website, marketplace, seller tools, buyer tools, and related services. Information We Collect Depending on how you use Lucky Mushroom, we may collect your name, email address, phone number, account information, business information, shipping and delivery information, product information, order information, and marketplace communications. For sellers, we may also collect information related to products, mushroom species, harvest dates, harvest regions, production methods, lot records, inventory, permits, licenses, certificates, insurance records, land-use authorizations, and other documents needed for marketplace verification. We may also collect technical information such as device type, browser information, IP address, session information, and website usage information. Payment and Identity Information Lucky Mushroom uses third-party service providers to process certain sensitive information. Payment, payout, banking, identity verification, and related financial information may be collected and processed directly by payment providers such as Stripe. Lucky Mushroom does not intend to store sensitive banking credentials that are handled directly by these providers. Account Authentication Lucky Mushroom may use third-party authentication services, including Clerk, to create accounts, verify email addresses, manage sign-in, and protect account security. How We Use Information Lucky Mushroom may use collected information to create and manage accounts, operate the marketplace, process transactions, review seller applications, verify seller documentation, determine marketplace access, maintain product and lot traceability, provide customer support, prevent fraud, improve marketplace services, and comply with applicable legal and recordkeeping requirements. Seller Verification Documents Seller permits, licenses, certificates, insurance records, authorizations, and similar documents may be collected for marketplace review and verification. These documents are not intended for public display unless specifically stated otherwise. Approval or verification by Lucky Mushroom is an internal marketplace decision. It does not constitute legal advice, government certification, or a guarantee that a seller or product satisfies every applicable law or regulation. Harvest and Origin Information Lucky Mushroom may collect harvest dates, general harvest regions, harvest-source information, and other origin information to support product traceability. Precise harvesting locations, private-property information, and other sensitive sourcing information are not intended to be publicly displayed unless necessary and specifically authorized. Sharing Information Lucky Mushroom may share information with service providers necessary to operate the marketplace, including payment processors, authentication providers, hosting providers, shipping and logistics providers, communication providers, and other technology services. Information may also be disclosed when required by law or when reasonably necessary to protect Lucky Mushroom, marketplace users, or the public. Marketplace Transactions Certain information may be shared between buyers and sellers when reasonably necessary to complete a transaction. This may include names, business information, shipping or delivery information, order information, and relevant product information. Data Retention Lucky Mushroom may retain account, transaction, verification, compliance, tax, and marketplace records for as long as reasonably necessary to operate the marketplace, meet legal obligations, resolve disputes, prevent fraud, and maintain appropriate business records. Security Lucky Mushroom uses reasonable measures intended to protect personal information. However, no website, online service, or electronic storage system can guarantee absolute security. Your Information Users may request updates to certain account information or contact Lucky Mushroom with questions regarding their personal information. Some transaction, verification, tax, legal, or compliance records may need to be retained after an account is closed. Third-Party Services Lucky Mushroom may contain links to or integrations with third-party services. Those services operate under their own privacy policies and practices. Changes to This Privacy Policy Lucky Mushroom may update this Privacy Policy as the marketplace and its services evolve. Updated versions may be posted on this page with a revised effective date. Contact Questions regarding this Privacy Policy may be submitted through the Lucky Mushroom Contact Us page.